Return Shipments
If a shipment cannot be delivered to the consignee, we will attempt redelivery. After failed attempts, the package will be returned to the sender.
Return Charges
Return shipping charges may apply depending on the service type and reason for non-delivery. These charges will be communicated to the sender.
Damaged Goods
If a shipment is damaged during transit, please report it immediately upon delivery. Claims must be raised within 48 hours with photographic evidence.
Return Process
To initiate a return, contact our support team at [email protected] or call +91 70710 66666 with your AWB number and details.
Questions about this page?
Call us or contact the Salem office for policy assistance.